IT Vendor Service Manager- Employment, career opportunity in UK

Job Title:   IT Vendor Service Manager
Job Type:    Permanent
Location:    Hampshire, Portsmouth
Start Date:    21/10/2013
Salary:    47000.00 - 60000.00 GBP Annual + Pension, medical
Ref No:    225960-6687764
Date Posted:    6th Oct 2013

The primary responsibilities of this role are to manage the full life cycle of all IT related 3rd party service and support contracts, including initial engagement, contract negotiation, account management, and vendor QOS auditing. Up to £60k + benefits.

The role will also entail managing the end-to-end procurement process, encompassing: supplier selection, stakeholder engagement, RFP/RFI creation, negotiation, establishing SLA's and KPI's, contract award and subsequent SRM. These procurement-related activities are fulfilled through a dotted reporting line to the internal procurement function. In addition, the role is responsible for software licensing management, including Microsoft, CRM, SAP.

What we are looking for

*Confident, outgoing, enthusiastic, proactive, focused and dedicated
*A self starter who can think outside of the box and can identify areas of improvement within their field of expertise
*A team player who shares information willingly with others and realises the benefits of working with others effectively
*A solid, broad understanding of all IT technologies including software, hardware, networks, applications and services.
*Someone who understands that an IT environment is ever changing and is able to keep up to speed with the evolution of technology both from a consumer and business aspect
*Able to ascertain level of technical understanding of individuals and adjust level of technical speak accordingly
*Be able to work under pressure and manage own time effectively
*Someone who has a passion for technology

Skills and responsibilities

*A proven track record in IT vendor management, with experience in dealing with IaaS, PaaS, SaaS vendors and partners
*Commercial astuteness and demonstrable abilities in delivering commercial and operational benefits
*Excellent negotiation and communication skills
*Developing procurement processes, controls and governance policies
*Experience in software licensing, particularly SalesForce.com, SAP and Microsoft
*Managing cross-functional internal relationships, with other teams such as finance and supply chain
*Identifying, developing & managing relationships across a diverse stakeholder community
*Developing and implementing sourcing strategy, managing commercial negotiations and supplier relationships across a broad portfolio of technology categories, including Software, Services, Support & Maintenance

Desired Qualifications

*ITIL v3
*CIPS/MCIPS certified
*Prince 2

To apply for this position, candidates must be eligible to live and work in the UK

Connectus Technology Limited is acting as an Employment Agency in relation to this vacancy.



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