Account Manager - career employment

Job Title:   Account Manager - North East London
Job Type:    Permanent
Location:    East London
Deadline:     16th Aug 2013
Start Date:    ASAP  
Salary:    Competitive
Ref No:     212955-EG08
 

Key objectives
Achieve territory business goals including revenue growth targets in line with company values.
Develop effective business relationships with customers primarily through face-to-face interaction in practices to drive existing and future growth potential of the product portfolio.

Key Responsibilities:
* Effective territory planning and preparation: Use all available sales and share data to plan and execute journey plan to capitalize on the business growth opportunities across all categories, channels and customer segments.
* Maintain comprehensive, accurate and up to date product and clinical knowledge of product portfolio, undertaking and passing regular clinical and selling skills assessments.
* Convince the business decision makers and eye care practitioners of the clinical and commercial superiority the range of products; and in persuading them to be proactive in their promotion and prescribing of the brand.
* Take responsibility for the overall account management of all customers on the territory; understanding customer needs, resolving customer complaints/queries and building strong partnerships to achieve long term business building.
* Effectively manage and monitor the sales performance of all customers within the territory on weekly, monthly, cyclic and annual basis in order to achieve territory business goals.
* Implement marketing and category initiatives throughout customer base according to company priorities and customer needs; including the launch of new products and services.
* Actively identify and partner with key customers to undertake joint activities and initiatives to drive mutually beneficial growth, taking ownership for evaluation of customer activity and operating within agreed budgets.
* Follow the company ethos of maximizing the customer experience in the passionate pursuit of creating promoters of the brand.
* Maintain up-to-date knowledge of the industry, marketplace, customers and competitors - feeding timely and relevant information to wider organisation.
* Attend all Regional, National and European Sales meetings and internal meetings as required.
* Provide representation for the brand at regional and national clinical and educational conferences and customer meetings that may include evenings and weekends.

Qualifications:
* Educated to degree level or equivalent ideally with a business or science background. Relevant optical professional qualifications also considered.
* Full Driving license (with no more than 3 points).

Skills and experience:
* Experience in a sales role within a customer focused environment.
* A proven track record for achieving targets and delivering success.
* Competent user of a variety of computer software packages: including, Microsoft Word, Outlook, Internet Explorer, Powerpoint, and Excel.
* Understanding of CRM systems.
* Demonstrate a sound knowledge of territory & account management, with strong analysis, territory planning and ability to execute plans.
* Demonstrate a strong understanding of customer needs and motivations in order to create customer value.
* Ability to influence, persuade and gain commitment from others through good interpersonal skills.
Consult Search and Selection will endeavour to contact candidates within 7 days of application however, if you do not hear back after 2 weeks please assume on this occasion that unfortunately you have been unsuccessful.

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