Sales Associate - Bluewater - Employment,career opportunity in UK

Job Title:  Sales Associate - Bluewater
Job Type:    Permanent
Location:    Bluewater, Kent, London
Salary:    competitive
Start Date:    Feb 2014
Duration:    To be determined
Reference:    286195-BWSA


Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:

* Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences

* Builds customer loyalty by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture

* Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors

* Utilizes the bra wardrobing center to introduce customers to merchandise and follows up while they are in the fitting room

* Displays general product knowledge of all categories
* Displays expert product knowledge in assigned category if specialized
* Takes initiative to elevate personal knowledge of product categories
* Knows and uses all Victoria's Secret processes and procedures to enhance selling efficiencies and to complete non-selling responsibilities
* Maintains awareness of all sales, promotions and applicable ringing procedures
* Processes customer transactions accurately and efficiently
* Understands and adheres to brand standards
* Recovers merchandise to standard while assisting customers
* Replenishes merchandise to standard to create a full and abundant store
* Assists in housekeeping of sales floor and communicates maintenance issues
* Assists in maintenance of back room and under stock, including both merchandise and non-merchandise, to brand standards to enable efficient replenishment
* Reinforces all activities related to providing a safe working environment
* Reinforces store strategy to reduce shrink
* Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink

Contributes to building a high performance team:

* Communicates effectively with direct manager, Sales Leadership Team and associates
* Provides feedback on improvement opportunities and any obstacles that hinder execution
* Acts as a shadow partner to new team members as requested
* Understands and demonstrates Limited Brands' values
* Possesses and demonstrates a genuine desire to provide excellent customer service to both internal and external customers
* Demonstrates ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
* Demonstrates ability to follow through on projects in a timely and efficient manner
* Demonstrates ability to work as part of a team and take initiative independent of direct supervision
* Demonstrates desire to learn about products within all categories
* Ability to stand for long periods of time

* Flexibility to work varying shifts, including nights and weekends



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