Power of Attorney (PoA) Specialist/ Governance Account Manager- vacancy

Job title: Power of Attorney (PoA) Specialist/ Governance Account Manager
Job Type:  Permanent
Location:London
Salary: £ Competitive
Start Date:ASAP

ABOUT MSCI Inc.
MSCI is a leading provider of research-based, mission critical investment decision support tools for investors globally, including asset managers, banks, hedge funds and pension funds. We offer a range of products and services - indices, portfolio risk and performance analytics, and governance tools - from a number of internationally recognized brands such as Barra, RiskMetrics, IPD and ISS.

For further information on MSCI, please visit our web site

POSITION OVERVIEW:
ISS Governance Services division, the world's leading provider of proxy voting and corporate governance solutions, is immediately seeking to hire a PoA Specialist/ Governance Account Manager within the Global Proxy Distribution (GPD) Account Management Team in London.
Candidates are required to have professional experience in Financial Services and/or Account Management. Knowledge of proxy voting operations and Power of Attorneys is an advantage. They should have proven abilities to develop excellent working relationships with external clients and internal departments. The successful candidate must be a detail oriented, adaptable problem solver and is expected to develop a deep understanding of proxy processing, specifically the Power of Attorney process.

RESPONSIBILITIES:
* Own and manage the full life-cycle of the Power of Attorney process for the purpose of proxy voting, working with clients subscribing to the service and their dedicated Account Managers at ISS
* Contribute to Account Management related tasks performed by the London GPD Team
* Conduct calls/visits with clients in conjunction with Relationship Managers when required (health checks, training, relationship planning and review)
* Perform account and process reviews, ad hoc analysis and reports using excel and other business analysis tools
* Provide subject matter expertise in pre-sales /up-sell/on-boarding activities
* Documentation and maintenance of standard operating procedures
* Perform frequent testing of new product features
* Communicate market requirements and changes to ISS Governance Services business leaders

DESIRED EXPERIENCE AND QUALIFICATIONS:
* Experience in a client service or operations position, ideally in the financial services or corporate governance industries
* Advanced proficiency in Microsoft Office, especially Excel
* Innovative, motivated, client-oriented individual
* Organized and logical thinker, able to multi-task, often working to meet tight deadlines
* Meticulous, with attention to detail
* Ability to work independently, analyze problems and take initiatives; while being a strong team player
* Absolute personal and business integrity
* Excellent oral/written communication skills and working proficiency in English
How to apply: please send your CV and cover letter to eniko.juhasz@msci.com.