Infrastructure Engineer - Design, Implementation, Planning - Citrix - Employment, career opportunity in UK

Job Title:  Infrastructure Engineer - Design, Implementation, Planning - Citrix -
Job Type    Permanent
Location    Berkshire, Reading
Start Date    ASAP
Salary    60000.00 - 70000.00 GBP Annual + benefits
Ref No    225960-6920499


Citrix Engineer - Design, Implementation, Planning - Citrix - Telecoms

Key Skills Essential Good understand of Windows 2003 and 2008 Operating System with Terminal Services skills Solid project, design & implementation experience within the Citrix product set. Had technical lead experience for Projects or Operational environment Operational and Management experience with Citrix XenAPP 5.0 & 6.x technology. Operational and Management experience with Citrix XenDesktop 4.0 & 5.x technology.


J OB PURPOSE (JOB SUMMARY):
Provide technical expertise in the planning, design, implementation, maintenance and support of the company's Workplace Hosting environment.

KEY RESPONSIBILITIES/DUTIES:
Ensure operational standards are adhered to. This includes actively looking to continuously improve working practices to ensure the team work's as efficiently as possible. Complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards.
Escalate any complaints accordingly; ensure they are satisfactorily resolved and long-term corrective action/prevention has taken place.
Follow team procedures, identify gaps and resolve effectively. Including the Business/Disaster Recovery program When advised, act as the lead coordinator/designer/implementer for all Workplace Hosting aspects of assigned project activity.

Ensure the Workplace Hosting portfolio remains current. Highlight areas requiring refresh albeit from a hardware or software perspective.
Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Assist when instructed to design, implement and deliver of our BR obligations.
When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Additional nice to have Understanding of Microsoft Windows Operating System deployment processes using SCCM Understanding of Windows 2012 Operating System Understanding of Citrix NetScaler for use with remote access Understanding of AppSense Environment Manager or like technology Understanding of Client Login Scripts and User/Computer Policy configuration Understanding of Microsoft SCOM or Citrix Edgesight technology or both





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