Job Title: Graphic Designer
Job Type: Permanent
Location: London
Salary: competitive
Start Date: ASAP
Deadline: 6th Sept 2013
Reference: 221374-EU-SS00316-
Language: English (UK)
Region: London
Country: United Kingdom
Organisation data: Group Marketing
Job number: EU SS00316
Contract Type: Permanent (Payroll)
Work Hours Hours per Week
Location: London
Department: Marketing
About the role:
You will contribute to the creation of the Look and Feel of the Lebara brand. You will create design concepts, that help Lebara execute its sales, marketing and retention strategies using consistent, professional, relevant and challenging designs:
1. Design Strategy
* To work with the other designers to help develop the Look and Feel of the Lebara brand to deliver exciting design concepts that can be deployed throughout the communications mix.
* To work within defined Look and Feel guidelines to ensure that brand communication materials are professional and consistent.
* To interpret the needs of local country marketing managers to ensure that Lebara's design output meets the needs of a diverse and changing customer base
2. Design Delivery
* To complete designs for a broad variety of communications tools including but not limited to:
SIM product packaging; handset product packaging; mobile user guides; posters and billboard campaigns; sales support materials; in-store materials including light-boxes, display stands, window stickers, corporate marketing literature, merchandising materials including pens, T-Shirts, mouse mats, balloons, and jackets, logos, and icons
* To contribute to recommendations for the type of and use of imagery to form part of designs delivered § 3. Team Work
* To support other members of the UK design team - assisting as and when required
* To enter into a dialogue with the country marketing managers to promote sharing of design ideas and future requirements
* To update the weekly report showing deliverables and projects in progress.
Who we're looking for:
Ideal candidate would have the following:
Qualification: - Min A-C Grades at GCSE or equivalent including English Language Skills: - Proficient at In design, Photoshop, Illustrator.
- Digital experience would be an advantage
- Excellent communication skills
- both verbal and written
- Excellent time management and organisational skills.
- Flexible approach to role and requirements
- Self-motivated and able to prioritise workload
- Able to stay calm under pressure and deal with difficult situations, irate and rude customers using tact and diplomacy Experience:
Proven experience as a Graphic Designer, ideally with a Mobile Operator
About Lebara
Lebara is one of Europe's leading mobile telecoms operators, enhancing the lives of migrant communities by providing high quality and low cost mobile products and services. Lebara provides Pay As You Go mobile SIM cards and related products and services customised to serve the international communities in seven European countries as well as Australia.
In March 2011, Lebara expanded its services by launching Lebara Money in the UK, a simple and secure MasterCard® prepaid card, offering highly competitive exchange rates for customers wishing to send money abroad. Lebara has achieved rapid growth since it was founded in 2001 and the company employs over 1,200 people around the world.
The London call centre serves all of its European operations, with staff fluent in over 25 languages. Lebara invests heavily in recruiting top talent to meet all its customer needs; only 1 in 50 even make it through the recruitment process.
Lebara's commitment to customer service and talent development has been recognised in 2012 through eight awards. Most recently they were awarded 'Best Large Contact Centre' at the European Call Centre and Customer Service Awards and the company won in three categories at the UK Customer Experience Awards 2012. Most recently Lebara were awarded 'Best MVNO in the UK' by Mobile news fourth year in a row, 'Best Large Contact Centre' at the European Call Centre and Customer Service Awards and also won in three categories at the UK Customer Experience Awards 2012. Lebara's Chairman and co-founder Yoganathan Ratheesan was recently awarded an Honorary Doctor of Letters (Hon D Litt) from Kingston University in recognition of his outstanding contribution to business and entrepreneurship. In June 2012, he was also named Ernst & Young 'London & South' Entrepreneur of the Year 2012. Lebara is committed to giving back to the communities it serves through its Foundation which was established in 2008. At the 10th anniversary in 2011, the founders committed €10 million to develop a new village and school, near Chennai in South India.
The company has also invested in projects in 10 other countries where Lebara customers have family and friends.
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