Job Title: Assistant Manager (Reebok)
Job Type: Permanent
Location: Oxford, Reading
Salary: TBC
Duration: To be determined
Reference: 203672-REF124
PURPOSE & IMPACT ON ORGANIZATION:
Contribute to store profitability by:
¬ Meeting or exceeding sales and KPI targets for a defined area within the store
¬ Coordinating team members to provide a leading shopping experience
¬ Assuming Store Manager responsibilities in the absence of the Store Manager
KEY RESPONSIBILITIES:
¬ Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned
store area
¬ Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations
¬ Be a role model for customer service and meeting or exceeding customers' expectations
¬ Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
¬ Lead your team to meet or exceed customer expectations at all times
¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
¬ Use advanced Category expertise to drive sales and customer loyalty in your assigned area
¬ Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
¬ Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication
standards in your assigned area
¬ Manage merchandise delivery processing on the same day it arrives
¬ Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area's and/or the entire store's complete
product offer is immediately available and easily accessible to customers on a consistent basis
¬ Execute all applicable loss prevention procedures
¬ Maintain a safe and productive shopping and working environment
¬ Support the recruitment, onboarding and training of store team members
¬ Coach and motivate individuals within your assigned area to maximize their performance
¬ Share best practices to drive the overall store team performance
¬ Complete all applicable training programs and effectively apply the learning on the job
¬ Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
¬ Not Applicable
KEY RELATIONSHIPS:
¬ Customers
¬ Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
¬ Stepping into Management Competencies
(additions based on market needs)
MINIMUM QUALIFICATIONS:
¬ Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling
experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
¬ Intermediate numeracy and literacy and advanced verbal communication skills
(additions based on market needs)
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