It / Infrastructure Support Engineer,(Cathcart Associates) -Employment Career opportunity in UK

Jobs Title:  It / Infrastructure Support Engineer
Company: Cathcart Associates
Location: United Kingdom, Central Belt, Edinburgh
Date Posted : 13th Oct 2013

Job Reference: JM/12/10/13/E_1381597260
Education level:  Certification
Pay Scheme:  Annual Salary
Salary:  27000.00 - 33000.00 GBP
Job Type:  Permanent/Full Time
Job Start Date: Negotiable


IT / Infrastructure Support Engineer- Edinburgh- £27K-£33K + Benefits

IT Support Engineer / 2nd/3rd line Support Analyst /Infrastructure Support Engineer / IT Support Analyst/ IT/ Infrastructure support Engineer required for a permanent position in Edinburgh.

IT / Infrastructure Support Engineer- Cathcart Associates are working with a very successful IT Services company who are looking to recruit an IT / Infrastructure Support Engineer for a permanent position within their Edinburgh office.

This is a superb role for the right individual, as you will have the opportunity to join an organisation that has gained a fantastic reputation within the market place, and a company that genuinely strive to get the best from their employee's through continuous development and mentoring, hence their staff retention rate is very impressive.

As well as this my client provides technical services to some of the most prestigious companies in the country and due to this the Infrastructure team is growing, hence there is opportunity for further development and career progression.

There are also a wide range of meaty projects, that are very technically challenging, but at the same time career making. So if you like a challenge, and are looking for a role in which no two days are likely to be the same; then apply now!

Key responsibilities:

**Responsible for the resolution of both 2nd and 3rd line requests within agreed SLAs
** Responsible for managing specific IT projects, and implementation of a variety of IT systems, including desktop, server and network environments
** Managing and maintaining client relationships, providing superb customer service and building a good knowledge of customers IT environments, to ensure you can fully consult with client's regarding their technical requirements
** Completing tasks efficiently, and in a timely manner, and communicating progress regarding requests both internally and to the customer to ensure everyone is kept up to date.
**Ensuring maximum uptime for customer IT systems, within agree SLAs

To be considered for this position you must have experience with most, if not all of the following:
** MS Windows Server 2008 and/ or 2012- Installation /administration and support
** Microsoft Exchange 2010 and / or 2013installation / configuration and admin
** Good working knowledge of virtual environments- VMware and/or Hyper V
** MS Windows XP, 7 and / or 8- installation, support and administration
** Experience of supporting end users, face to face, via phone and other remote access methods
** Experience within an IT consultancy environment would be beneficial, but by no means essential
** Certification such as MCSA, MCSE or a degree within an IT discipline would be a distinct advantage
** Valid UK driving licence

For more information apply now, and call John McMahon, Infrastructure and support consultant on 0131 510 1500.



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