IT Systems Administrator/Desktop Support Engineer - Employment,career opportunity in UK

Job Title:  IT Systems Administrator/Desktop Support Engineer
Job Type:    Permanent
Location:    London, Essex, East Sussex, Crawley, Surrey, Kent, South East England
Salary:    Excellent+bonus+benefits
Start Date:    asap
Duration:    To be determined
Reference:    149963-WAVEXSA



IT Systems Administrator/Desktop Support Engineer

Excellent salary plus bonus.

We have an exciting opportunity for an IT Systems Administrator/Desktop Support Engineer to join our Company, a fast growing IT managed services provider.

The role will encompass supporting the Internal Support/Infrastructure team and play a key role in primarily offering Server and Desktop support to over 100 internal users.

KEY SKILLS
*Minimum of 1 year experience desk side/floor walking applied experience supporting users.
*Knowledge of Microsoft Server technologies, Exchange, Active Directory administration.
*Knowledge of Desktop operating systems and Microsoft Office.
*Experience in PC and basic Server Hardware support.
*Excellent communication.
*A confident, proactive and an organised approach to work.
*Ability to communicate effectively to all departments within the Company.
*Ability to liaise with third party contacts to ensure the best possible service is delivered.
*Strong focus on customer service, user interaction and the ability to manage customer expectations.

ROLE RESPONSIBILITIES
*Assisting the Internal Support/Infrastructure team with the following:
*Repairing or troubleshooting faulty equipment;
*Installing and configuring hardware and software;
*Day to day running of all IT infrastructures;
*Keep documentation up to date and relevant and assist with all IT related queries or issues by users;
*The procurement process for the purchase and quotes of new equipment;
*Deliver best practice call management including: investigation, diagnosing, detailing and resolving incidents within an agreed fix period and keeping the user informed;
*Incident closures once users are satisfied it is resolved.
*Carry out system maintenance in the form of Windows updates, or other planned works. Depending on requests this may necessitate out of core work hours; and
*Carry out other duties, as are within your capabilities and level of responsibility, in order to meet the needs of the business.

QUALIFICATIONS
Desirable:
*MCP
*CCNA

COMPANY BENEFITS
We have an extensive Company benefits package including: private medical and dental insurance, Company pension scheme and corporate gym membership.

AWARDS AND ACHIEVEMENTS
*Microsoft Certified Gold Partner
*2013: TechMarketView Little British Battlers
*2013: Finalist IT Excellence Awards Solution Provider award
*2012: Plimsoll Outstanding Company
*Symantec's Small Business Partner of the Year' UK 2011
*Computer Society UK IT Industry Awards 2010, finalist in the Small Business Project of the Year' category
*Computer Society UK IT Industry Awards 2010, finalist in the IT Service & Support Professional of the Year' category
*Computer Society UK IT Industry Awards 2010, finalist in the Young IT Professional of the Year'
*2010 European IT Excellence Award-Best Enterprise Solution Provider (Virtualisation Solution)

HOW TO APPLY:
To apply use the apply button below to submit your CV straight to us. Please visit our website for the contact number if you have any questions. We are waiting to hear from you!



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