Job Title: Stock Administrator
Job Type Permanent
Location Redditch
Start Date ASAP
Salary £17k - £18k pa
Ref No 121141-114849_097458
Location: Redditch
Salary: £17,000 - £18,000
Hours: 9am - 5pm Monday to Friday
Our client is a leading producer and distributor of time sensitive printed point of sale material for a wide range of clients, including high profile retailers and brands.
Day to Day duties will include the following:
* Build and maintain client relationships.
* Key contact for client regarding all stock and distribution queries.
* Provide client with regular and ad hoc stock and usage reports ensuring all are validated and accurate.
* Communicating, tracking and monitoring all stock.
* Key contact for all Logistics and stock queries.
* Feedback any POS issues from Helpline.
* To place stock orders when required
* Escalate any stock issues to Production Manager or Warehouse Team.
* Advise Helpline of any stock issues or key stock information required to assist with customer orders or queries
* Advise New Stores team of any stock issues or key stock information if applicable.
* Organise and coordinate stock distributions
* Manage all New Stores requirements
* Assist Collate and Pack Manager to ensure all stock required for dispatch is available.
* Deal with queries handled by Line Manager when required if Line Manager absent
* Assist client with organising store surveys and call-backs when required.
* Handle client disappointment or complaints professionally and effectively.
* Work with other departments to help deliver continuous improvement initiatives that drive cost & process efficiencies.
* Set an example to the rest of the team ensuring positive attitude & excellent working relationships within the team.
* Carry out ad hoc duties when requested by Line Manager
As a person you will need the following qualities and experience:
* Knowledge of Client and Account requirements
* Understanding of Logistics & Stock Management Systems
* High degree of computer literacy
* Proficient in Microsoft Excel
* Red Prairie Knowledge
* Excellent communication skills
* Excellent organisational skills
* Ability to adhere to deadlines
* Reliable and Flexible
* Conscientious and Confident
* Customer Focussed
eResponse Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
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eResponse are the leading agency of choice to the Worcestershire and Sth Birmingham community. We have specialist teams dedicated to Accountancy, Office Professionals, Industrial & Warehousing and Sales.
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