Account Manager - employment career in uk

Job Title:   Account Manager
Job Type:    Permanent
Location:    East Midlands, Leicester, Nottingham, Derby
Deadline:    14th Aug 2013
Start Date:    ASAP
Salary:    £30K- £35K
Ref No:     265479-EG04

Key objectives
Achieve territory business goals including revenue growth targets in line with company values.
Develop effective business relationships with customers primarily through face-to-face interaction in practices to drive existing and future growth potential of the product portfolio.

Key Responsibilities:
* Effective territory planning and preparation: Use all available sales and share data to plan and execute journey plan to capitalize on the business growth opportunities across all categories, channels and customer segments.
* Maintain comprehensive, accurate and up to date product and clinical knowledge of product portfolio, undertaking and passing regular clinical and selling skills assessments.
* Convince the business decision makers and eye care practitioners of the clinical and commercial superiority the range of products; and in persuading them to be proactive in their promotion and prescribing of the brand.
* Take responsibility for the overall account management of all customers on the territory; understanding customer needs, resolving customer complaints/queries and building strong partnerships to achieve long term business building.
* Effectively manage and monitor the sales performance of all customers within the territory on weekly, monthly, cyclic and annual basis in order to achieve territory business goals.
* Implement marketing and category initiatives throughout customer base according to company priorities and customer needs; including the launch of new products and services.
* Actively identify and partner with key customers to undertake joint activities and initiatives to drive mutually beneficial growth, taking ownership for evaluation of customer activity and operating within agreed budgets.
* Follow the company ethos of maximizing the customer experience in the passionate pursuit of creating promoters of the brand.
* Maintain up-to-date knowledge of the industry, marketplace, customers and competitors - feeding timely and relevant information to wider organisation.
* Attend all Regional, National and European Sales meetings and internal meetings as required.
* Provide representation for the brand at regional and national clinical and educational conferences and customer meetings that may include evenings and weekends.
Standards:
* Achieve agreed sales revenue, distribution and product mix targets (both annual and cyclical) across all customer channels (Independent, Regional and National Optical Retailers).
* Deliver key sales force effectiveness measures as agreed in annual territory plan; including calls per day, customer facing time, and effective coverage and frequency of customer base.
* Demonstrate accurate and timely reporting including the use of the Customer Relationship Management (CRM) system.
* Utilisation of the company's adopted selling tools and materials to ensure consistent clinical, commercial and category messages are effectively communicated to customers.
* Demonstrate effective behaviours and performance against the brands Sales Competencies.
* Meets objectives agreed within personal development plan as agreed with Area Sales Manager.

Qualifications:
Essential
* Educated to degree level or equivalent ideally with a business or science background. Relevant optical professional qualifications also considered.
* Full Driving license (with no more than 3 points).
Desirable
Sales competency and/or selling skills training.

Skills and experience:
Essential
* Experience in a sales role within a customer focused environment.
* A proven track record for achieving targets and delivering success.
* Competent user of a variety of computer software packages: including, Microsoft Word, Outlook, Internet Explorer, Powerpoint, and Excel.
* Understanding of CRM systems.
* Strong selling technique
* Demonstrate a sound knowledge of territory & account management, with strong analysis, territory planning and ability to execute plans.
* Demonstrate a strong understanding of customer needs and motivations in order to create customer value.
* Ability to influence, persuade and gain commitment from others through good interpersonal skills.
* Proficient presenter/communicator who recognises when to persuade, motivate, or inspire others; comfortable in all settings including one-on-one and in front of large groups.
* Ability to build sustainable and long lasting business partnerships with customers.
* Capable of working independently with a high degree of self motivation and personal accountability.
* Effective time management, prioritization and organisations of tasks and responsibilities in order to meet agreed timelines.
* Able to collaborate with other team members, colleagues and peers across the wider organisations.
* Strong sense of urgency and high level of energy.
Desirable:
* Account / project management
* Optical industry
* Key Opinion Leader (KOL) development
* Budget management
* Commercial/Key account management.

Click Here to Apply